Agency Partner Manager

About ShipperHQ

ShipperHQ is a bootstrapped market leader in e-commerce shipping technology. Since 2008, we’ve built a durable, profitable business helping brands solve complex checkout and fulfillment challenges. Agency partnerships are a core pillar of our go-to-market strategy and drive a significant share of company revenue.

We operate in a lean, performance-driven environment where high-agency operators take ownership, move quickly, and earn increased responsibility through results.

The Role

We’re hiring an Agency Partner Manager to help scale and strengthen one of the most important revenue channels in the company.

This role reports directly to the Head of Agency Partnerships and is designed for an early-career, high-performance operator who wants to build in partnerships, channel sales, or ecosystem growth.

You will manage a portfolio of agency relationships, contribute directly to partner-sourced pipeline growth, and help expand our footprint within Shopify and Salesforce Commerce Cloud ecosystems.

This is not a passive coordination role. You will be expected to think critically, operate independently, and deliver measurable outcomes.

What You’ll Do

You will play a direct role in driving revenue impact within the agency channel.

• Manage and grow a portfolio of agency partners
• Identify new agency opportunities and support expansion within Shopify and SFCC ecosystems
• Drive engagement that increases partner-sourced and partner-influenced pipeline
• Coordinate and execute joint GTM initiatives, including webinars, enablement, and co-marketing
• Maintain structured, accurate reporting on partner performance and revenue contribution
• Prepare executive-ready updates and insights for leadership
• Leverage AI and automation tools to improve research, outreach preparation, reporting, and partner insights
• Continuously identify ways to improve partner processes and execution efficiency

What Success Looks Like

In Your First 90 Days

• Build a strong command of ShipperHQ’s product and agency ecosystem
• Establish disciplined partner tracking and reporting habits
• Begin independently managing smaller partner relationships
• Contribute to measurable pipeline influence

In Your First 6–12 Months

• Drive consistent engagement across your partner portfolio
• Increase partner-sourced pipeline contribution
• Improve reporting clarity and channel visibility
• Take on larger and more strategic partner relationships

High performers will quickly expand their scope and responsibility.

What We’re Looking For

• 1-4 years of experience in partnerships, sales, business development, or account management
• Demonstrated record of strong performance in prior roles
• Experience in SaaS or the e-commerce ecosystem preferred
• Strong written and verbal communication skills
• Revenue-oriented mindset with comfort working around performance metrics
• Highly organized, analytically sharp, and operationally disciplined
• AI-native; comfortable using modern AI and automation tools to increase leverage and productivity
• Comfortable operating in a lean, bootstrapped environment without heavy support layers

You should be ambitious, curious, and motivated to build a long-term career in partnerships or channel leadership.

Compensation & Growth

This is a salaried role with clear performance expectations.

Strong performance leads to expanded partner ownership, increased scope, and accelerated progression within the partnerships organization.

Why ShipperHQ?

This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.

Benefits and Perks:

• Collaborate with a motivated team, directly tying your results to organizational success
• 22 days of PTO plus public holidays
• 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave
• This is a hybrid, full-time position working out of our Austin, TX office
• Compensation is based on experience

At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.