Sr. Product Manager​​​

About Us:

ShipperHQ is headquartered in Austin, TX, making a significant impact in the e-commerce shipping space. Founded in 2009, we’re a premier supplier of shipping software for e-commerce sites, supporting both SMB and Enterprise customers. Our team of 50+ members is spread across the globe, with 30+ members based in Austin, Texas. We’re looking for an ambitious, data-savvy, and collaborative Sr. Product Manager to help shape and deliver innovative solutions in the shipping software industry.

What You’ll Do:

As Sr. Product Manager, you’ll play a critical role in shaping product strategy, planning, and execution for key merchant and shopping experiences at ShipperHQ. Working closely with analytics, engineering, design, and marketing teams, you’ll integrate data-driven insights to fuel product innovation and enhance our premier shipping platform. Key responsibilities include:

• Design and specify data and analytics product features that deepen insights into customer experience, highlight product gaps and inspire innovative ideas that drive market share and satisfaction.
• Translate data insights and market research into actionable product roadmaps, aligning with ShipperHQ’s strategic goals and long-term vision.
• Create and validate product pricing and positioning strategies through a mix of data analysis and market intuition.
• Scope and prioritize product enhancements with a pragmatic approach, balancing instinct with data-backed assessments of business and customer impact.
• Collaborate closely with engineering teams to deliver products effectively, optimizing resource use and time-to-market.
• Lead cross-functional product launches by working with Marketing, leadership, and other teams to ensure cohesive messaging and promotion.
• Engage directly with customers to gather actionable feedback, using insights to refine and enhance product features continually.

What We’re Looking For:

• Experience: 5-8 years of e-commerce product management experience in SaaS, with a strong emphasis on analytics and data-informed decision-making. You have deep market research expertise and the ability to derive insights from data to shape product strategy and market alignment.
• Tech-Savvy: You have a solid understanding of SaaS challenges and experience with technologies such as AI and machine learning, utilizing data and analytics to drive innovation.
• Personality Traits: You’re analytical, quantitative, and skilled in stakeholder management. Your strong organizational skills allow you to thrive in a deadline-driven, dynamic environment, managing multiple projects while staying process-oriented.
• Attitude: You’re highly data-driven, resourceful, and results-oriented. A proactive self-starter, you embrace challenges, navigate ambiguity effectively, and approach problem-solving with a positive attitude.

Why ShipperHQ?

This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies because of our collaborative learning culture that fosters continuous growth and innovation.

Benefits and Perks:

• Collaborate with a motivated team, directly tying your results to organizational success
• Enjoy 22 days of PTO plus public holidays
• Benefit from 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave

Logistics:

• This is a full-time position working out of our Austin, TX office 2 days a week
• Compensation is based on experience

At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity