Junior Marketing Operations Associate

We’re looking for a technical, data-driven Junior Marketing Operations Associate who’s excited to work at the intersection of marketing, data, and AI. You’ll own dashboards, analysis, and AI-powered workflows that help scale and optimize performance across SEO, AEO, paid marketing, and lead generation. This role is perfect for a curious, self-directed problem solver who likes moving fast and turning data into real impact.

About Us:

ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better shipping and checkout experiences. Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150+ countries. Based in Austin with a global team, we’re a fast-moving, product-led company shaping the future of e-commerce logistics. 

As our Junior Marketing Operations Associate, you’ll support day‑to‑day marketing operations while developing strong analytical instincts. You’ll work closely with Marketing, Sales, and Product to help us understand what’s working, what’s not, and where to focus next.

• Support marketing performance tracking across SEO, AEO, paid media, social and email campaigns
• Build and maintain dashboards and reports that help the marketing team understand results and trends
• Analyze campaign and funnel data to surface insights that improve lead quality, conversion, and ROI
• Help keep marketing data clean and consistent across tools (CRM, automation, analytics platforms)
• Assist with attribution, segmentation, and reporting projects
• Use AI tools to speed up analysis, automate repeatable tasks, and support testing and experimentation
• Partner cross‑functionally to ensure shared visibility into marketing performance
• Translate data findings into clear, practical takeaways for marketers and stakeholders

What We’re Looking For

• Bachelor’s degree in Marketing, Business, Analytics, Information Systems, or a related field
• 1-2 years of experience in a marketing, marketing operations, or analytics‑adjacent role (internships and academic projects count if hands‑on)
• Strong interest in marketing performance, growth, and optimization
• Comfortable working with data and reports, with the ability to spot trends and ask smart questions
• Experience with data visualization or reporting tools (lightweight or entry‑level is fine)
• Familiarity with marketing automation and CRM tools (HubSpot preferred)
• Exposure to SEO, AEO and AI-discovery 
• Comfortable using AI tools in daily work and aware that AI output needs human judgment and validation
• Clear communicator who can explain insights in plain language

Why ShipperHQ?

This is an exciting, highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.

Benefits and Perks:

• Collaborate with a motivated team, directly tying your results to organizational success
• 22 days of PTO plus public holidays
• 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave
• We are only considering candidates in Austin, Texas. 
• This is a hybrid, full-time position working out of our Austin, TX office
• Compensation is based on experience

At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.