Head of Partnerships
Head of Partnerships
About Us:
ShipperHQ is headquartered in Austin, TX making a big impact in the e-commerce shipping space. Founded in 2009, we are a premier supplier of shipping software for e-commerce sites, selling to both SMB and Enterprise customers. We have 50+ team members spread across the globe with 30+ members based in Austin, Texas. We are seeking an ambitious and self-motivated individual with a positive attitude and a strong collaborative mindset.
What You’ll Do:
As the Head of Partnerships, you will own and drive our partnership strategy, playing a crucial role in expanding our business and accelerating sales growth. You’ll be responsible for building, managing, and strengthening key relationships—both existing and new—that directly impact our success. Reporting to the CEO, you’ll work closely with senior leadership and the sales team to shape and execute a partnership strategy that fuels our market expansion
Your Impact:
- Drive Strategic Partnerships – Identify, negotiate, and establish partnerships that align with our business goals.
- Strengthen Key Relationships – Build and maintain strong, mutually beneficial partnerships that drive long-term success.
- Lead & Mentor – Guide and develop a high-performing team, fostering a culture of collaboration and excellence.
- Expand Market Presence – Leverage partnerships to enhance our product offerings and increase brand visibility.
- Measure & Optimize – Define key performance metrics, track partnership success, and refine strategies as needed.
- Align Cross-Functionally – Work closely with marketing and product teams to integrate partnerships into broader company initiatives.
- Stay Ahead of Trends – Conduct market research to identify new partnership opportunities and emerging industry trends.
- Represent the Company – Attend industry events and conferences to build and strengthen our partnership network.
What We’re Looking For:
- Experience:
- 8+ years in SaaS partnerships or channel sales, with at least 3 years in the e-commerce space.
- 4+ years of management experience, including leading and mentoring partnership teams.
- Proven track record of negotiating and managing high-value partnerships that drive revenue growth.
- Deep understanding of the SaaS and e-commerce landscape.
- Experience collaborating with cross-functional teams to integrate partnerships into business strategy.
- Strong analytical skills with the ability to track performance metrics and optimize strategies accordingly.
- Proficiency with Hubspot and other partnership management tools.
- Background in fast-paced, high-growth environments with a track record of navigating complexity.
- Experience working with cross-functional teams to integrate partnerships into overall business strategy.
- History of cultivating and maintaining strong relationships with key stakeholders and partners.
- Prior experience in a leadership role within a fast-paced, dynamic, and rapidly growing organization.Demonstrated ability to develop and execute partnership strategies that drive revenue growth.
- Skills & Attributes:
- Strategic & Visionary – You see the big picture and align partnerships with overarching business objectives.
- Relationship-Driven – You excel at building trust and fostering long-term partnerships.
- Execution-Focused – You thrive in fast-paced environments, balancing high-level strategy with hands-on execution.
- Tech-Savvy – Strong familiarity with e-commerce platforms, SaaS solutions, and Hubspot
- Strong Communicator – Exceptional interpersonal and negotiation skills, with the ability to influence stakeholders at all levels.
- Adaptable & Resourceful – Comfortable navigating ambiguity and solving complex challenges with a proactive mindset.
Why ShipperHQ?
This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies because of our collaborative learning culture that fosters continuous growth and innovation.
Benefits and Perks:
- Collaborate with a motivated team, directly tying your results to organizational success
- Enjoy 22 days of PTO plus public holidays
- Benefit from 401k Match
- Medical, Dental, and Vision Insurance
- Maternity and Paternity Leave
Logistics:
- This is a full-time position
- Remote work available within the US; preference for local candidates to work in a hybrid model from our Austin, TX office two days per week
- Compensation is based on experience
At ShipperHQ, we’re proud to be a team that is as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.